Go Back Home

 

Trouble Call Report Form



Please fill out the form below to get in touch with our sales representatives.
Fields with a star ( * ) are mandatory.
*Your Name
*Your E-Mail
Country & City
Phone Number
Country Code   Area Code   Phone No.
*Your Product /
Account
Device to Phone Mode
  * Model No. * Device ID No. ( 6-digit )
ITSP Account
(10-digit, if applicable)
Phone to Phone Mode
  Prepaid Phone Card (10-digit )
*Date of Calls   
Day : Month : Year :
 
*Time of Calls
hh : mm Time Zone : GMT
*Trouble Ty pes
Noisy
Always busy
Cannot call out
No ring
Cut off
Slow response ( long post dialing delay) : seconds of delay
Low put-through ( low answer seizure ratio):
Times tried     Times failed
Others ( Please specify reason in Remark)
For Device-to Phone call troubles, can you get it through by using regular phone ?
Yes No
*Destination
Phone Number &
Contact Person
Country Code Area Code   Phone No.   Contact Person
 
Normal Cellular
 
Normal Cellular
 
Normal Cellular
 
Normal Cellular
( This will help us solve the problem quickly)
Remark
 
   



 
© 2009 DSG Technology. All rights reserved. Terms of Use | Privacy Policy | Contact Us