Installation
  Making Phone Calls
  Features
  FAQ
   

   
  Installation
  You will need to install DSG SoftPhone and connect USB Phone S200 to your computer to complete the setup.


   
  Before You Start  
 
Before you install, make sure your PC meet the minimum system requirement below.
•  Windows 98SE, ME, 2000 or XP
•  Pentium 166 or higher
•  10 MB hard disk space
•  Available USB port
•  CD ROM drive
•  32 MB RAM
•  Internet access
•  Microsoft Internet Explorer 4.0 or later

Make sure you have the followings.
•  Prepare the DSG SoftPhone software. You can find DSG SoftPhone software in the compliment CD when purchasing USB Phone S200. Or you can download the latest software version from our web site.
•  DSG USB Phone S200
•  Obtain a valid ITSP Account from local dealers. DSG ITSP Network provides Internet telephony services allowing you to make PC-to-Phone and PC-to-IP calls.



   
  Installation  
 
  • Step 1. Installing DSG SoftPhone


  • Insert the DSG CD into the CD-ROM drive of your computer. The setup wizard will start automatically. Follow the on-screen instruction to complete the installation of DSG SoftPhone application.

    If the setup wizard does not start when you insert the CD, click Windows Start Menu and select Run. In the dialog box, type 'd:\setup', where 'd' is your CD-ROM drive, then click Ok. You can also double click on d:\setup from Windows Explorer.

    After successful installation of DSG SoftPhone, you will see the DSG SoftPhone appear in Program Menu and has a shortcut on your Desktop. If your computer requires you to reboot, restart your computer.

  • Step 2. Installing USB Phone S200


  • Make sure the DSG CD is inserted in the CD-ROM drive of your computer, and then connect USB Phone S200 to your computer's USB port. If you are a Windows ME, 200 or XP user, your computer will prompt a pop-up screen “New Hardware Found” and install the necessary drivers from DSG CD automatically.

    If your computer’s OS is Windows 98, you might see a dialog box requiring you to select the drivers. Follow the procedures below to install drivers.
    1. Under 'What do you want Windows to do?', select 'Display a list of all the drivers in a specific location, so you can select the driver you want' and then click Next.
    2. Specify a location to d:\usb_phone_driver, where 'd' is your CD-ROM drive. Click Next to install 'tjcom.inf'.
    3. After installing the first driver, your computer will prompt a pop-up screen and require you to install other drivers.
    4. Follow the above procedures to specify the location to d:\usb_phone_driver and install 'tjusbdev.inf' and 'tjusbaud.inf'.


  • Step 3. Checking the completion

  • After the installation, check if your computer is successfully installed the required three drivers.
    1. Click Windows Start menu. Move to Settings and select Control Panel.
    2. Double click System. Under System Properties, click the Device Manager tab.
    3. Make sure under 'Sound, video and game controllers' there is 'USB Internet Phone by TigerJet' item and under 'Universal Serial Bus controllers' there are 'TigerJet USB Composite Device' and 'TigerJet USB Handset with Keypad Device.'


       
      Audio Wizard  
     
    When the first time you run DSG SoftPhone, the audio wizard will be launched automatically to fine-tune your voice input and output. Follow the on-screen instructions to make sure your USB Phone S200 is working properly.

    You can fine tune your voice at any time by clicking Options icon and selecting Audio Set Wizard from DSG SoftPhone.

    Note: On the ‘Adjust the playback volume’ window, make sure the ‘USB Internet Phone by TigerJet’ is selected as the preferred audio device.



       
      Registration and Login  
     
    DSG ITSP Network services allow you to place calls from your computer to worldwide regular phones or other DSG VoIP devices. To enjoy the services, you have to obtain a valid ITSP account and register with DSG Account Center.

    1. Open DSG SoftPhone and you will see the login screen.
    2. Click the Create New Account button to create your own account. You will then be connected to DSG ITSP Services website to fill out the registration form.
    3. On the Register page, input your User Name, ITSP Account, Password and confirm the Password and other required fields.
    4. Click the Submit button to complete the registration.
    5. On SoftPhone login screen, input the user name and password you created to log in.

    On the login screen, you can select the check box of ‘Remember User Name and Password’ for quick accessing DSG SoftPhone later. If you use a public computer, do not select this check box.

    DSG SoftPhone allows more than one user to enjoy the Internet telephony. You can login using the other User Name and Password or after login click Options icon and select Change User.

    Note: The user name and password are case sensitive and should not exceed 10 characters. You should keep your user name and password in a safe place.

    Note: For purchasing ITSP accounts, please visit our web site at www.dsgtechnology.com or contact our local distributors.



    Go to Top

    © 2009 DSG Technology. All rights reserved. Terms of Use | Privacy Policy | Contact Us